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Logistics Coordinator

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Wilmington, NC, USA

Job Type

Full Time

Workspace

On-Site

About the Role

Ready to take on a new challenge? Come be part of the billion dollar freight industry with Summit Logistics Group! Voted #1 fastest growing company in Wilmington and #190 fastest growing companies in the U.S, Summit Logistics Group is looking for a highly motivated operation professional who is committed to providing transportation solutions for customers across North America!

We offer a competitive benefit package that includes medical/dental/vision benefits, 401(k) Plan, paid time off and many more exciting opportunities in this highly energized atmosphere.

Requirements

Primary Duties & Responsibilities

  • Assist National Account Manager of carrier operations, including negotiating rates with carriers and coordinating shipments with customers.

  • Work with Business Development team to ensure full communication on customers loads are understood.

  • Develop and maintain relationships with carriers and customers to ensure high levels of service and customer satisfaction. Assist with any escalated carrier issues as needed.

  • Assist SLG Billing Department with carrier issues as needed.

  • Monitor SLG Operations email to ensure all communication is being responded to in a timely manner.

  • Work with Claims and Compliance department on specific load issues and communication as needed.

  • Provide timely and accurate communication to customers and carriers regarding shipment status, delays, and issues.

  • Maintain accurate and up-to-date records of all load transactions and activities within Turvo.

  • Assist with freight quoting as needed.

  • Stay up to date with industry trends, regulations, and best practices.


Requirements:

  • 1+ years’ experience specifically with domestic freight brokerage preferred

  • Excellent communication skills with both team members and customers.

  • Strong negotiation and attention to detail

  • Proficient in Microsoft Office and transportation management software.

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